support.com: Entry Into A Material Definitive Agreement
The following excerpt is from the company's SEC filing
On December 11, 2013, Support.com, Inc. (the “Company”) received an executed copy of a Master Services Agreement Call Handling Services, and a Statement of Work # 1 attached thereto (collectively, the “Agreement”), with Comcast Cable Communications Management, LLC. (“Comcast”). Under the Agreement, the Company will, at specified hourly rates, provide bundled networking technical support services to Comcast customers leasing wireless gateway devices from Comcast, and train Company employees in the performance of such services, for a period commencing October 1, 2013. The Agreement supersedes Program Description Number 3 Wireless Gateway Hourly Support dated September 26, 2013, to the Amended and Restated Support Services Agreement dated July 5, 2012, which covered the provision of these technical support services to Comcast customers for the period commencing June 24, 2013 and ending September 30, 2013, and was filed by the Company as an exhibit to its Quarterly Report on Form 10-Q for the Company’s fiscal quarter ending on September 30, 2013.
The foregoing description of the Agreement is qualified in its entirety by reference to the Agreement itself, which the Company intends to file as an exhibit to its Annual Report on Form 10-K for its fiscal year ending December 31, 2013 and is incorporated by reference herein.
The above information was disclosed in a filing to the SEC. To see this filing in its entirety, click here.
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